Travel agency review Anex Tour Туроператор (Kyiv)

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Date of purchase: 09 september 2020
Written: 15 september 2020
5.0
Travel agency: Anex Tour Туроператор (Kyiv)
Service type: пакетный тур

We flew to Turkey, found the anex desks, they said what the bus number was. The bus is of course super, the accompanying girl is not very sociable. (This was not the first time in Turkey and we were always accompanied by very interesting stories about the country, customs, etc.)

At the hotel, the guide did not tell anything about the hotel and some useful information, only advertised excursions.

Transfer to the airport, the girl was generally amazed. Of course there was an early departure. I am with a child, the child began to sway, I woke her up, because. she was sleeping and asked for a net in the front seat, to which she answered with ambition that children under 14 should not ride in front and that's it !!! I say, ok, if it gets bad, I don’t answer for anything. She didn't care!

While people were being picked up from the hotels, we went out to breathe and the child constantly vomited. At least she reacted somehow! Passengers are all worried, she does not care!

Even the driver asked if everything was all right.

Therefore, the staff is not satisfied at all, no one is customer-oriented!




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