Scam, never get involved

We ordered a tour for March, at Meraki Resort (Adults Only), due to quarantine, it was postponed to September. Upon arrival in the evening, already in the transfer, we were told that the Sunrise anex network has not been working for a month and a half and we are being taken to Beach Albatros, if you don’t like something, call the hotline. Well, it’s just one in the same: my wife and I wanted a hotel without children, with a 2-kilometer beach and fantastic reviews, but we got a lousy hotel with a focus on family vacations with a beach of 120 meters, practically no WI-FI, vile staff and a bunch local. Bingo! We looked at what else they could offer us - and it was about the same shit, so there was no point in moving. The guide is a nasty type, then another "representative" came - thrust a piece of paper where it was necessary to refuse claims - to which he was politely sent. In general, the rest was spoiled, I highly do not recommend contacting this operator.

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