It's not the writers who write the reviews, it's the tourists. Try it, it's inspiring!
×
We will send you one letter
on the day you return from vacation
on the day you return from vacation
Specify E-mail
Please enter a return date
- Home →
- Reviews about travel agencies →
- Kharkiv →
- Anex Tour Туроператор →
- Terrible office
Travel agency review Anex Tour Туроператор (Kharkiv)
Terrible office
|
Author:
Date of purchase: 30 may 2018 Written: 19 june 2018 |
|
Travel agency: Anex Tour Туроператор (Kharkiv) Service type: пакетный тур |
The real sharashkin office, bearing the loud name of anex tour. And now, in order, we bought a tour with a departure on June 9 for 11 nights. On the 1st, we are told that our tour cannot take place because the tour operator cancels the departures, fly if you want for 10 nights, and we will refund you $ 106 for this day, 2 adults and a child of 5 years. Or apply for cancellation of the tour and within 14 working days we will return the money. They also offered the option of replacing the hotel and replacing the date of departure. We thought, we decided to choose the third option, because the vacation is already planned. We pick up flights on June 6 and back on June 18. And then it began. . . The day before departure, the time changes from 12.00 to 15.00, okay, do not lose heart, we pack our bags. On the 6th, an hour before leaving for the airport, we are informed that the tour operator again cancels its flights and we do not fly back to Kharkov, but to Kyiv and from Antalya we fly not at 23.50, but at 11 in the morning. Transfer Kyiv-Kharkov, the company does not reimburse and stolen all day, respectively, too. Further more fun. Maybe someone got lucky with new planes. But what we got is new, something like a restored old one. Airport-hotel transfer excellent. The guide at the hotel was seen exactly once at the info meeting, he was no longer at the workplace. The time of departure from the hotel instead of 6 pm, reported at half past ten, in short, what kind of office and workers. On the way back, after landing for more than an hour, we sat on the plane because it turned out to be technically not ready for flight, as a result, the flight was again delayed. As it turned out, some people who flew with us at all on the eve of the evening found out that they were not flying to Kharkov. For ourselves, we realized one thing, everything has its price. And accordingly, looking for an operator with a cheaper price, we get the corresponding quality.
