Date of purchase: 05 july 2017 Written: 08 july 2017
2.0
Travel agency: Anex Tour Туроператор (Kyiv) Service type: пакетный тур
Due to a hacker attack, they did not confirm the hotel reservation and put another, much worse one in its place! For a change of hotel they wanted a 100% surcharge for a new hotel. They don't respond to complaints at all.
