Author:
Date of purchase: 15 may 2021 Written: 16 june 2021 |
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Travel agency: Anex Tour Туроператор (Kyiv) Service type: пакетный тур |
We booked a tour in advance to Turkey, the hotel did not open, we chose one with a large territory, good food and 1-line. 2 days before departure, we learned from friends who booked the same hotel for the same dates, only at the Tez tour, that they had already been informed about the relocation options. Anex generally answered my question that there was no letter, wait for the official letter to come. As a result, they offered to replace something that does not fit, book at a price online, when the price is already 3 times higher even for the hotel that was originally booked. In general, I will bypass, if possible, this operator