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- The tour is good, but the service of the tour operator is terrible
Travel agency review Anex Tour Туроператор (Kharkiv)
The tour is good, but the service of the tour operator is terrible
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Author:
Date of purchase: 12 december 2016 Written: 13 january 2017 |
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Travel agency: Anex Tour Туроператор (Kharkiv) Service type: пакетный тур |
There are no complaints about the tour itself, but the fact that the company goes down to lies to make money is very outrageous.
I was very outraged by the ATV tour, the duration of which was promised 3 hours, but it lasted 2 hours and 10 minutes, and the ATV ride itself lasted 1 hour. Its cost was $ 50 for one adult with a child, the cost in another tour agency of a similar excursion was $ 10 per person.
The hotel guide said that we would not be able to get on other excursions, as we need to obtain permission from the police, which he will issue in advance, and even if we go on excursions from other companies, it is not a fact that we will get on them. Because the police might not let us in!!
This is in addition to all the lies that insurance is valid only on Anex Tour excursions. - Insurance is valid on the territory of Egypt and everything else is unimportant.
When we complained to our hotel guide about the tour (we were not the first), he brushed it off and said that, they say, everyone complains to him !!
Free excursion "Shop-tour"!! It was something with something ... Shopping centers turned out to be separate stores with prices inflated several times, for example, the cost of arafatka in stores near the hotel is $ 1-2 (without bargaining), where Anex took us - 5 $. And everything else is the same)) Our fellow travelers at the last "shopping center" tried to go to the market, which was nearby, which caused a scandal that only this store was included in the excursion program :))
Shops included in the tour: Turkish leather shop (the cost of a leather product is from $300, the cost of a fur product is from $1000, and this is the price after bargaining!), Perfume and natural cosmetics shop (Cleopatra's mask - $40 (a small box, up to about 100 grams), a promotional set - $100-150) and a souvenir center.
In general, if you want to waste your time or feel like a sucker - welcome to the Anex tour!
