Travel agency review Anex Tour Туроператор (Kyiv)

I do not advise.

Author:
Date of purchase: 21 august 2011
Written: 30 august 2011
1.0
Travel agency: Anex Tour Туроператор (Kyiv)
Service type: пакетный тур

1) The flight home was for 12 days, the airline changed it to 8 am and the check-out from the hotel was at 4:45 am, you need to vacate the room in an hour.

Tourists were picked up by bus from other hotels. Somehow the company paid for the food in the package, but we didn't. When asked at the hotel, we were told that there was no payment and no order. They just asked - which tour operator and after hearing the answer - they didn’t order you and that’s all.

As a result, I had to eat while waiting for landing. 2 slices of pizza cost us 17 ye.

2) Our guide offered us much more expensive excursions than we could take at the hotel (not from the left Arabs, but just order at the hotel)

3) The guide tried to deceive us by saying that there are no more bus trips to Cairo, all seats are occupied for 90, but there are seats for 270 on the plane. Seeing the crooked faces of the vacationers, he said - oh, an SMS came, there are 10 more places and who wants to book a tour faster.

4) Ordered diving through Anex. When paying, I did not want to take banknotes 50ue of the old sample (sorry, but they are in circulation). I started asking for more money. In the end, I myself fused them to him to get rid of them. She said - there is no other money, either this one or we don’t go ... of course then he agreed - they say I’ll go to the bank later and I’ll change your money for new ones ...

5) Diving time from Anex. We waited 20 minutes, no one took us from the hotel - they started calling the guide ... At 8 am he was sleeping and could not understand anything.

Following. since we will not go through the annex.

We also read the reviews - many good, many bad ... no offense to the tour operator for postponing the departure time ... no offense for the fact that we were not settled in the room for 7 hours ... insults on the merits of the work of the tour operator.

ps I fully support ukrainec's review of UTair




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