Travel agency review Anex Tour Туроператор (Kyiv)

Horror !!! Walk past, or better run past!

Author:
Date of purchase: 18 may 2019
Written: 27 may 2019
1.0
Travel agency: Anex Tour Туроператор (Kyiv)
Service type: пакетный тур

Horror! They entered incorrect passport data in our documents; they deceived with the time of departure from the hotel, they took us away ahead of time, announced in writing to us in the inflist by means of an impudent night

calling their representative with the requirement to go to the reception desk with suitcases within 10 minutes. Thus, they saved on the transfer, and they brought us to the airport 5 hours before departure, and even on the way there they stopped for 10 minutes so that tourists could buy sweets! Also, I had an insured event and it turned out that during the tour Anex sells insurance for one of the most unreliable Turkish insurance companies Vusso because it is the cheapest! From the hospital I had to get to the hotel / about 70 km. at my own expense ... At the airport it turned out that the flight was delayed by 2.15 hours and the airport employee in broken Turkish invited all the tourists to “eat free” and all these hundreds of people, and these were people from other flights too, rushed for “free food @, but it turned out that “free food” is either a 0.5l bottle of water or a glass of Coca-Cola. And behind this, you had to stand a kilometer-long queue ... small children squealed from all sides .... it was just a nightmare! sheer humiliation of a person and military service ...




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