Author:
Date of purchase: 15 november 2017 Written: 08 december 2017 |
|
Travel agency: Anex Tour Туроператор (Kyiv) Service type: пакетный тур |
We warned about the change in departure time not a day, but four hours before departure.
The flight was delayed for more than five hours (instead of 15.00 they took off at 20.50).
Tour from 1 to 7 December turned out to be a tour of December 2-7.
Who compensates for the stolen rest day? Let's look at the official answers of the anex tour company and the carrier - azur air. I will write the result.
The hotel guide is incompetent. All his work is to sell you more expensive excursions. He knows nothing about those places that interest us (we were interested in hydrogen sulfide sources).