TRAVEL AGENCY REVIEWS ANEX TOUR ТУРОПЕРАТОР
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We bought through Anex a tour to Turkey in June 2017 according to Fortune 5 stars UltraAll inclusive in Belek. We hoped that the hotel in the elite region and the UltraAll food system could not be bad, they took a chance .... We were sent to the cheapest and worst hotel in Belek Thron Seagate Belek, the hotel does not correspond to the declared category absolutely! It's 3 stars, but not 5! What their Ultra All concept is, they couldn’t even explain to us at the hotels - imported alcohol, a safe, juices - paid and low-quality, the food is very monotonous, the hotel is small, old, the rooms are shabby, there is no territory. →
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They wanted to evict from the hotel, because we filmed an anthill in the room (island view in sharm, egypt), like we will do anti-advertising of the hotel. Guide Mukhamed threatened and yelled. Being in a foreign country with a child, we should not rest, but worry that they want to evict us from the hotel and hide from the threats of the guide from Anex. →
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If you have the opportunity, do not buy tours from this tour operator!!! Flight transfers a day (two) before departure are practiced very often. This fate befell us too. We bought a tour for 10 days or how they interpret the nights according to the early booking system (in February they booked a tour to Turkey for June). We were promised a flight there at 4 am and back at 2 pm. →
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We sold a tour to Armas Labada 5 * and booked a room for us in Armas Park 3 * with a view of the trash and construction site. We lived on the 3rd line, 400 meters from Labada, we went there, but this never covers all other impressions. As it turned out later, this is an established scheme, they sell you 5 *, the voucher says Armas Labada 5 * Park standard room. →
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We first chose a tour to Sharm El Sheikh on otpusk.com.ua, and then we looked at which nearest travel agencies place an order. Anex in Brovary turned out to be such a travel agency. The manager took care of everything quickly and accurately. + issued us Sinai visas, since we were not going to visit Cairo (the pyramids have already been seen several times), which saved us 50 usd for diving))). →
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Anex Tour thieves, a company that uses charter flights to scam and as a result you lose rest days. Departure times for the day change so as to cut the day. It is not normal to check in at 12 at night and check out at 4 in the morning. Excuses that this charter is to blame are lies. The pilot who rested with us explained how travel agencies make money on this. →
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We turned to this company only because of the price of the hotel! →
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Great company and prices! →
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Anex very clearly overestimates its capabilities and service. The guides at the Royal Grand Hotel are not very friendly and rude people. And the hotel itself is just PR. He does not answer 5 * as stated. The food is terrible. The most interesting thing is that when an insured event arose ... at the hotel they disowned me, writing to the tracking service as indicated on the insurance, no one even answered me, neither mail nor skype, nor phone. →
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Do not sell to people for a tour 2 times more expensive than they are worth. Treat people in Egypt the way you treat them in Ukraine →
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Dnipro ул. Московская, 12, оф. 6 
(056) 7943234, (056) 7943235