Турфирма Anex Tour Туроператор

TRAVEL AGENCY REVIEWS ANEX TOUR ТУРОПЕРАТОР

Choose office Dnipro - ул. Московская, 12, оф. 6 (14 reviews) Odesa - ул. Жуковского 33, офис 409 (8 reviews) Kharkiv - пр. Науки, 7, офис 82 (52 reviews) Kyiv - Харьковское шоссе, 201-203, 12й этаж (m. Boryspilska) (453 reviews)

Previously, we did not encounter Anex, the tour was purchased from a tour agent. The flight was normal, but the meeting with the first representative of Anex at the Antalya airport was terrible, the girl was rude and was not happy with something, apparently the sun baked her head. On the bus, we were the last ones brought to the hotel. If in front of us was a transfer, a guide with tourists received the key and fully accompanied them, then we were brought in and left at the reception desk without explanation. →

Anex tour in Osokorky, operator Olya, who did not warn us that we need to take the father’s certified consent to take the child out of the country, and we got a lot of money, because. Arriving at 3:00 at the airport, we were asked where is the consent of the father? . What didn't the tour operator tell you? I had a shock. →

Good day to all !!! I was really looking forward to coming home, because I just didn’t have enough evil for the guide. I'll start in order. Arriving at about one in the morning, we were brought to the Sindbad Aqua Hotel & Spa 4 * hotel, there are no complaints about the hotel, but in the morning the guide called us to the hall of all those who arrived and it started. →

A whole day of rest was stolen from us: instead of the scheduled departure at 4 am, the flight took place at 15.30. Departure back instead of 15.30, on the contrary, was postponed to 8 am !!!!! On the first day of his stay at the hotel, the hotel guide Elkhan was booked a trip to the shopping center, which he successfully forgot about. →

We bought a tour in advance, chose a hotel, the operator got "in the load". I really regret that I did not read the reviews about the operator right away. Since we, with a small child, specially chose departures during the day. As a result, 2 weeks before the trip, both departures were moved to the early morning and we were forced to spend two sleepless nights on the road. →

So, we just arrived from Egypt (Hurghada), while in my head there are only bad thoughts about this tour operator, namely: - on the first day there is a lure of excursions, discounts on them, even greater discounts if you take one or the other, the lure of taking an excursion with a small (up to 10-12 people) group ... it's all a complete scam. the excursion program does not coincide with reality at least at the food point. →

Everything was ruined by the return. Our flight was postponed 4 hours earlier, and even picked up from the hotel 5 HOURS before departure! Although it was about an hour and a half to drive to the airport in Antalya. Many tourists refused such an EARLY transfer and got to the airport themselves (i.e. spent their money). The girl guide on the bus was unfriendly, her face read "how did you guys get me", and also gave incorrect information about the rules at the airport. →

Anex Tour does not care about its tourists, does nothing to solve problematic situations, and hotel managers communicate with customers in a boorish way. I bought a tour to Turkey from them with a departure from Kyiv, although I myself live in Kharkov (I specifically chose Kyiv for the good time of departure and arrival). Already on the train I learned that the departure time was postponed (the time was postponed several times, as a result, it turned out 8 hours later than the planned time) and we had to urgently look for a hotel in Kyiv to spend the night. →

Due to a hacker attack, they did not confirm the hotel reservation and put another, much worse one in its place! For a change of hotel they wanted a 100% surcharge for a new hotel. They don't respond to complaints at all. →

Hello, I want to write a review not the most positive. Last year I was vacationing in Turkey with an annex tour and everything was just wonderful, but this year it's something I just have no words. . . Guides just horrific do not solve issues in general, you have to do everything yourself. We left the airport after 50 minutes, because we were waiting for people who never showed up, we waited 50 minutes for them just in a terrible bus, a small one not comfortable, the air conditioner does not work, the seats without armrests, since they also do not work, we drove and cooked on this bus for 2 hours until everyone was transported. →