TRAVEL AGENCY REVIEWS ANEX TOUR ТУРОПЕРАТОР
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Departure to Enfidha claim at 4.15 then our manager called back at 9 pm said that at 7.30. Back from Enfidah at 4.15. Very early. →
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antx TOUR DOES NOT CHECK THE LIVING CONDITIONS, AND THEN REFUSES TO COMPENSATE FOR MATERIAL AND MORAL DAMAGES. The walls in the rooms are affected by the fungus. Cleaning - purely conditional. The water on the 3rd floor is dripping a little, you can wash only when the bottom is not washed. The sewer is clogged - the water drains after the shower for 30 minutes. →
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The flight was not postponed, the 5 * hotel is probably the best 5 * in Sharm. The exchange rate was high, but this is the case for everyone. →
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06/30/2017 booked a tour in Anex tour in Marmaris, Turkey in the period from 09/10/17 to 09/19/17. The departure was supposed to be on 10.09 at 15:40. A month before the departure, the travel company contacted us and said that there would be no departure on September 10 and offered to replace it with a departure on 09/09/17 or 09/11/17. We chose 09/11/17, since the departure was offered at 6:00 and we could spend this day at sea, but when tickets were sent on 09/06/17, the departure time was already indicated at 10:45. →
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I will not use Anex Tour services in the future. Indifference. The insurance contract is drawn up so as not to be responsible for anything. We are responsible for you if the service is provided by Anex Tour! And when we were poisoned in a diner on the road to Pamukkale, the insurance does not cover food poisoning, only surgical interventions ... They consider it normal to leave the hotel in Turkey at 3 am and pay for the lost day. →
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Paid for 9 nights. But 2 nights of them were at the airport and not at the hotel. Ofigela when they told me that they would not give a lunchbox for the tour, due to the fact that I was going on from the Anex tour. My explanations that I paid for breakfast and lunch, and they are obliged to issue a lunchbox, did not lead to anything. The hotel has an agreement with Anex tour, and if I'm not coming from Anex tour, I MUST PAY FOR LUNCHBOX. →
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I chose the travel agency by chance, although I heard about it. I bought a ticket on the Internet, because. I was in Russia. I was afraid of a dirty trick at first)). But the employee assured me of their reliability. Thank you for your patience, for the long correspondence with me. All the documents were sent to me by mail, I printed it myself. Then they were interested in how I arrived, how I got settled. →
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Everything is coordinated and fast. The holiday was fantastic, everything was thought out to the smallest detail. Well done guides. Responsive and classy. And most importantly, everything is clear and specific. →
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Feedback is negative, irresponsible representative of Elvar. And you yourself have never been there, I'm sure! →
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the representative from this travel agency does not help at all →
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