TRAVEL AGENCY REVIEWS ANEX TOUR ТУРОПЕРАТОР
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Bought a package tour. When selling the tour, the cost was increased by $50 due to the late departure, which was indicated on the ticket at 19:00. But as it turned out, the day before departure, the time was changed from 19:00 to 5:35, as a result, the day for which they paid $ 50 extra when buying a tour was lost, and the impressions of the rest were spoiled. →
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Recently, Anex Tour has started to sell seats on more convenient flights, evening, for example. This payment is not a separate service, but simply increases the cost of the package tour. Taking money in this way, without turning to conscience, they postpone flights to the morning, the tourist loses one (two) days of rest, and overpaid money. No one returns them, as the Anex Tour is covered by the rules of the flight transfer rules. →
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When I bought the tour, there were two options for departure from Egypt. Departure at 9 am and 7 pm. A tour with an evening departure was more expensive. I took it, as it is more convenient and you can swim more. Today I found out that the departure was postponed to 9 am, that is, at 5:55 the bus is already picking up. Ruined the whole holiday experience. →
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They stole two and a half days of rest. Departure 26.10 at 13.00. The return must be 5.11 at 23.15. Less than a day before departure, they report that the departure is postponed to 4.11 at 7.00 in the morning. PEOPLE do not take tours from them!!! This is not the first time with me. The first time I didn't understand what happened. With my friends there was also a transfer of the flight and even a delay at the airport. →
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Hello everyone. We bought a tour to Turkey from ANEKS from October 8, 2017, departure from Yekaterinburg at 7:30 a.m., Arrived in Antalya at 11:00 a.m., local time, drove to the hotel for 3 hours, Kemer-Tekirova distance from the airport 75 km., Settled at 3:00 p.m. ., in an uncleaned dirty room, the carpet is light but black as asphalt, . The hotel "LARISA PRINCESS" ULTRA does not correspond to the declared ones. →
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requires a significant improvement in the quality of service managers in Egypt. The meeting and seeing off managers are friendly, responsive, attentive. Quite a different story - hotel guides. If you buy excursions - you are a welcome guest ... until the moment of payment. Then - you fell ill, you were late, you want to reschedule or declare that the stories do not correspond to the actual content of the excursion - "everything in the garden. →
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Good price →
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the consultant could not tell anything in detail about the hotel + did not warn about the change in flight rules →
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We will never fly with this carrier again. The prices are sky-high. I promise mountains of gold, but essentially zero. →
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I already used the services of Anex tour, the impression is not bad, so the question of choosing a company was simple. Expectations were met: excellent service, attention and care for their tourists - the main thing that the company is going through. Tour bought on Esplanadnaya, 32 in Kyiv. I recommend, the manager Yulia works perfectly!! →
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