TRAVEL AGENCY REVIEWS ANEX TOUR ТУРОПЕРАТОР
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The flight was delayed by more than 6 hours, the operator did not even warn about this. The so-called 24/7 support telephones and the contact telephone number of the representative are not answered. And this is still in the country of purchase of the tour (Ukraine). The departure time was specified with the operator the night before - they said, according to the schedule. →
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Anex with openwork still those charlatans! After buying the tour, and when all the tickets were sold, they changed the time of departure from Kyiv and Turkey, not in favor of tourists, in fact they stole 1 day. FULL DAY OF REST! They have an excuse they say we have nothing to do with it, but the airport is to blame))) Before you buy a tour, think carefully about whether you need to pay for 7 days, and they will put before the fact that you have 6 days, and we have nothing to do with it . →
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The flight there was moved 7 hours ahead, but we were warned about this 2 days in advance. The return flight was delayed by 1 hour, which did not bother me much. The hotel guide is adequate, not much strained. →
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The planes are dirty, the food in them is terrible. Flights are constantly delayed. The worst impression. →
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3 times the transfer of the flight from 5 am to 19. Guides work only to breed on excursions, after refusing them, the person changes before our eyes. The return flight was postponed 7 hours ago, in total the operator took a day. Paid for 6 nights, 7 days, got 5 nights, 5 days →
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and so we rested from 15.06-21.06 thanks to the anextour operator, there will be a lot of text ... the beginning of the holiday began with a flight delay of 8 hours, and information about the delay appeared less than 20 hours before departure, when train tickets to Kyiv were already purchased and adjusted for departure and I had to start a holiday at the Kiev Zoo to reduce the waiting time Departure: Flight QU4437 The plane is an old Boeing that operates non-stop in order to get the most out of those poor fellows who got into the anextour network, the plane is 25-30 years old and working at such a pace is at least endangering passengers, there’s not even a word about compensating for the expectation of speech was, the maximum is a glass of water / tea / coffee that you will be offered on the plane arrival and transfer to the hotel: arrived in Egypt at about 2:00 am, met guides (to put it mildly, gay, or just pid . →
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The real sharashkin office, bearing the loud name of anex tour. And now, in order, we bought a tour with a departure on June 9 for 11 nights. On the 1st, we are told that our tour cannot take place because the tour operator cancels the departures, fly if you want for 10 nights, and we will refund you $ 106 for this day, 2 adults and a child of 5 years. →
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I flew to Egypt with Anex for the second time. Minuses: - Rescheduling the flight, and then another delay in departure for an hour - Hotel guides for the first time, for the second time - disgusting people, to put it mildly. Pros: - the most loyal prices for tours - new Boeing 767-300 big and spacious. True, I did not understand why we were given an English-speaking crew on the way back. →
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This year, Anex Tour transfers flights to the hotel several times, both there and back. We were rescheduled four times. When communicating at the hotel, we learned that some families were informed of the postponement of the flight only at the airport. Where people were forced to suffer with small children, waiting for their plane. At the same time, the hotel in Egypt was paid for at this time. →
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Price. They do not transfer clients when changing a guide abroad. If the guide went on vacation you are in! Phones that are written in contracts without the support of viber and whatsapp. Call for full price. The lobby looks at documents in Russian as you look at the Arabic alphabet. They refuse to make phone calls. →
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Dnipro ул. Московская, 12, оф. 6 
(056) 7943234, (056) 7943235