Author:
Date of purchase: 25 august 2018 Written: 18 october 2018 |
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Travel agency: Anex Tour Туроператор (Kyiv) Service type: пакетный тур |
Representatives of Anex Tour are impudent, stupid, greedy extortionists. Why are tourists OBLIGED to attend their tour sales meetings? Why are the problems of tourists solved if you come to the meeting, and if you don’t come, then they defiantly ignore you? Tourists are constantly intimidated - either they won’t come to pick them up from the hotel, or they promise some problems with the police, etc. etc. We were with a family with a child. They had a clogged toilet in their room. The hotel did not solve the problem. The representative of Anex Tour agreed to help solve the problem only after people came to the meeting about excursions!!! The problem with the toilet in exchange for excursions!! Anex Tour is clearly confusing something in its priorities. Very bad experience with them!