poor service, non-fulfillment of obligations

recommended tour.

Maybe someone is interested in the story of Tourism and the responsibility or irresponsibility of certain people.

It is very difficult to write a complaint because it is either blocked or said incorrectly filled in or came to the wrong address.

So, by booking the Adriatic Travel tour (Adriatic Travel Tour Operator), the City of a Million - Istanbul tour!

The Tour itself is good, cheap, the Agent from whom it was ordered is also good.

Now the negatives:

1. Preparation for the celebration of the New Year (transfer to the Bosphorus, for the New Year's salute - 10 euros).

a. Divided all the Guide, the city did not make a single salute (there were a few salutes away and the Turks themselves did for it could pay a fine).

b. The place where you can watch the salute was chosen "lucky". And so it turned out.

i. Two places near the mosques were blocked by the police where the guide promised that we would see fireworks there.

ii. Where the police landed, they were not allowed to work, plus there was a "circus" with law enforcement officers and police.

And the police wanted to deport us because we didn't come to the salute.

2. Reports of excursions were ignored because they did not get on the tour "Charm of Night Istanbul" (18 euros). which took place at 17.00, and this, as you know, is not the night and no "Charm of Night Istanbul" did not happen.

3. The radio guide did not work during the tour, and the money was taken for him (2 euros).

Asking to return the guide for the services not provided, she ignored, and also called the agent of "Adriatic Travel" simply said.

There are also people who went to the "New Year's dinner at the hotel restaurant (35 euros)" that did not receive such a negative for dinner, but whether all or some returned a certain compensation of 10 euros. And that's why they "have no claims", signed some documents.

The tour is really cheap, Istanbul is a great place, the negative because of the guide, what the tour operator allows guides so I do not know, I understand that they are their employees and need to protect them but it's just to damage the company's reputation.

It is impossible to leave a review on the website of the tour operator.

All this is written to increase the level of service and not to seduce people for money and poor quality services.

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