Travel business charlatans

Through a travel agent, we purchased a package tour (2 adults + 2 children) to Bulgaria, with travel by bus Lutsk-Pomorie 23.08. and back - on 03.09. flight Pomorie-Lutsk. Due to health problems, one of the main requirements was - places in the forefront. The problems started on the way back: when boarding the bus in Golden Sands, it turned out that there were completely different passengers in our seats (5,6,9,10), we were sent to the tail of the bus to seats 25,26,29,30, which were on the very axle of the rear wheels of the bus. Literally accompanying the flight, we were told "Your boarding passes are not an order for me, I have a number of passengers. Your travel agent cheated you and sold you a tour with unconfirmed tickets." Considering that the bus traveled in a roundabout way (in order not to pay for toll roads, another know-how of this company), the bus was shaking almost all night, like on a washboard. Our trip ended for me with an ambulance call and a hypertensive crisis.

After that, they began to understand the situation and .... all the frauds that these cheaters are pulling with passengers surfaced. Moreover, judging by conversations with other passengers, Adriatic Travel practices such tricks all the time, and tourists unknowingly do it. Firstly, they slandered the travel agent: the tickets were confirmed, here is an excerpt from the official response to our travel agent "Your tourists were transferred to the Lviv flight, because Lutsky did not have a flight at the same time, the tourists were transferred to a comfortable place on 25,26,29, thirty". Secondly, another lie from the tour operator Adriatic Travel: there was a Pomorie-Lutsk flight, the bus followed the Pomorie-Lviv bus, at customs stood behind our bus. Moreover, the manager of the Lvov branch of Adratik Travel, in a telephone conversation, confirmed that the flight was, and it was registered at customs.

As I understand it, there is only one reason for all these manipulations with passengers: in order to save on the road, passengers are shuffled at their own discretion and for the benefit of their personal pocket. spit on everything. Apparently, there were no more passengers on the Pomorie-Lutsk flight to Ivano-Frankivsk, so we were kicked off to Lviv, so as not to make a circle and stop by Ivano-Frankivsk. I will say more, it turns out that we were still "lucky"))) two young girls were traveling on the same bus, who were told that for the sake of the two of them the bus would not go to Ternopil and therefore they had a choice: get off in Ivano-Frankivsk or in Lviv and beyond .... get on their own. A kind of "optimization" of the route ... the calculation is that you still need to return, the passengers have nowhere to go ... and then the tourists will spit upon arrival so as not to wag their nerves.

Therefore, after my experience, my advice is: if you still decide to deal with Adriatic Travel, do not fall for their manipulations and do not let yourself be lied to in the way these charlatans of the travel business have lied to us and their other clients. Check everything at once upon boarding and demand what you agreed upon when purchasing the tour. And don't worry, the bus won't go without you anyway)))

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