TRAVEL AGENCY REVIEWS ANEX TOUR
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We dealt with all issues through ANEX TOUR. Thank you very much Elena for our vacation in Spain. There was a transfer of the flight in the opposite direction, but there is nothing wrong with that. →
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The agency consulted us, helped us, everything suited me in their work. We flew with TUI, everything was fine and on time both on the way there and on the way back. The TUI operator organized everything well, without any delays. →
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Great agency. It's not the first time I've used them and I'm always satisfied with their work. Everything was done well, nice managers. We picked up good flights without delays and transfers. And the vacation was amazing. →
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I buy a tour from this tour operator not the first time. Nice, friendly staff. Cozy environment and very close to the subway. Everyone will explain, prompt and help. Thanks to the staff!!!! →
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The second time I went to the same direction, to the same place through the same agency. If the first time everything was perfect, then this time it was worse. And this is due to the tour operator in the country in which we ended up. And for their policies. Anex Tour tried to settle the whole situation, but I rate their work by 7 points, because they gave me some guarantees and they could not cope with them. →
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We seemed to be tuning in for one tour, I made an application through the site, but the agency did not call me. I contacted them because they are close to my work. But they didn't contact me. When I came to their department, I began to communicate with them and talk about our tour. We chose two directions: either Bulgaria or Turkey. We were told that there are no tours in Turkey, which turned out to be a lie. →
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There were absolutely no comments. Everything was clear, fast and wonderful. So, when we are going somewhere else in the spring, we will go to the same girl. →
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The quality of the service was on a sufficient level. Alemeni was not worthy, that flights were often postponed, then there, then back. As if everything was not all right. →
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I picked the tour myself, having bought what I wanted. In the agency, everything was fast, there were checks, and only to the one who arrived with my retinue a year earlier. Let's say, according to the UIA company, we have buv, everything was hourly and according to the schedule. →
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Good agency, everything was great, fast and without problems. There was a flight delay for 9 hours, they fed us at the airport. We got to the hotel at night, not a very pleasant situation. →
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