Travel agency review ALIARD (Kyiv)

I do not advise. Relationship with the buyer is not serious!

Author:
Date of purchase: 06 may 2017
Written: 20 may 2017
3.0
Travel agency: ALIARD (Kyiv)
Service type: пакетный тур

Let's start with the fact that I contacted the travel agency on May 2, said that I was interested, I was told to communicate via Viber, ok! Everyone chose online, agreed, threw off scans of documents, it all took several days, and ... When I called on May 6 that we were eating with documents, they answered me that they were not waiting for me and that my chosen tour was gone! But since we were running out of time, we still bought from them, already another hotel and other dates, but this was only the beginning of the epic! We missed everyone, got the contract in our hands and calmly went to pack our bags, but then .... a call from an employee of Lyudmila, she began to "soar" my brains, let's have another hotel, other dates, etc. I stood my ground, then, after a few hours she said that everyone has now signed the contract, and this is also not in e! The tickets were supposed to be sent to the post office, until I went to the director three days later, I didn’t see the tickets! Tickets have arrived for 1000 UAH! cheaper and that’s not all either: after that, a day later, a letter arrives in the mail that the ticket has not been paid for and a request to pay! And this is the day before departure! But then, a few hours before departure, they wrote that everything was fine. In short, fun




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