REVIEWS ABOUT TRAVEL COMPANIES
LATEST REVIEWS ABOUT TRAVEL AGENCIES
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I got the impression that the travel agency is one with the tour operator. The replacement of the hotel was a lower level hotel. We were convinced that the hotel was good, but in fact everything turned out to be wrong. The replacement documents were a substitution of the old contract, so alas, nothing can be returned. →
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Carefully. The firm practices dishonest tactics in relation to attracting tourists. Experience: Phoned, agreed (the discussion lasted 2 days). We drove up to the landing site, refusal - the reason is not clear. The representative never showed up. On the phone suggested another tour, which is not in demand.!!! On request, the offer of the company - remove the negative feedback, we will offer this excursion with a 50% discount . →
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I liked everything, especially the design and payment online. →
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Great travel agency, will use again →
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Be very careful with tourists! Everything is super! →
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Grand Park Lara flew for 9 nights, returned yesterday. Briefly about booking. Everything was very difficult .. their website hung up, Coral Travel did not confirm the departure for a long time ... But! I was saved by a sweet girl Nastya. I think the reputation of all firms rests on such employees. And recommended a good hotel. And she relieved tension (they gave up nerves from a long agreement) and helped to make a payment (Privat cards refused to pay such an amount, paid with a Megabank card) And Nastya also promised me bonuses from their company for a long wait and nerves . →
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From searching to buying a tour on your own online, very convenient. Good support service →
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I am writing a review not about a specific review, but about the JoinUp travel agency as a whole, as an organizer. For the first time when we traveled with them, we were not entirely satisfied, because the plane was old and in a terrible state. You are flying for the first time, and then there is such a plane ...)) There were also questions to the insurance company, with which the company cooperates, they deceived us. →
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The hotel in which we were settled does not correspond to the declared stars, the room was on the 0th floor, killed and terrible, we were very upset, we tried to negotiate with the hotel ourselves, it did not work out, we turned to our hotel guide. What was very surprising, the guide came to the meeting and from the threshold suggested that everyone change dollars at a very favorable rate, then he began to soar excursions. →
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We flew on 07/13/2020 on vacation to Kemer for 6 nights. RESIDENCE RIVERO HOTEL 4*, host of Odeon Tours. Terrible customer service from the host! The "hot line" did not work after 18:00 (declared as round-the-clock), when dialing the next morning after 10:00, in a rude form, without introducing himself as an operator, it was stated that no one cares about our claims, no one owes us anything. →