Travel agency review (Kyiv)

mixed impression

Author:
Date of purchase: 10 april 2012
Written: 14 may 2012
5.0
Travel agency: (Kyiv)
Service type: отель, авиаперелёт, оформление загранпаспорта

Husband made an appointment with the company. Called 3 times. Specified what time the company opens on Saturday. We arrived at 9 am (as indicated in the timetable and was told on the phone), but kissed the castle. The employee showed up only at 9.40, and we, by the way, arrived with two small children (2 and 4 years old). The employee apologized. We ordered passports. They took all the documents. Paid. Then it turned out that they forgot to photocopy the TIN ... Okay. Sent over the internet. True, then they issued passports without any problems, picked up a tour. There are flaws: when you ask something through an electronic post, you can wait for an answer until the next day, despite the fact that you asked in the morning.

Girls from Galatea, do not be offended. I told the pure truth.




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