Be CAREFUL To Bulgaria via Alice Travel (Primachenko Blvd.)

Alice travel – Kyiv Be CAREFUL!! To Bulgaria via Alice travel - Kyiv (m. Druzhby Narodov) M. Primachenko boulevard, 3 of. 3. We were made out by LYUDMILA, they made a complete package of visa, hotel, flight. The tour operator was ALF. IMMEDIATELY ADVICE - Take Bulgaria better directly from him (manager Oleg). Alice travel let us down by the fact that we paid and signed an agreement to stay at a hotel in an apartment category room (two rooms with a large balcony). And until the last we were assured that everything was confirmed, and when they issued a voucher, it indicated the location of the STUDIO. We immediately drew Lyudmila's attention to this, she assured us for a long time that it was the same thing. However, we did not fall for this, we contacted ALFOM directly, since its coordinates are indicated in the voucher, we managed to find out there that Lyudmila did not reserve the apartment at all, since it was impossible, they were in the foot. At first, we were reserved just a double, and then a studio. (which is a DOUBLE extended due to part of the balcony, as a result, the balcony is tiny and still without barriers to exit to the balcony of the neighbors.). True, when we arrived for plane tickets, after a whole day of swearing with Lyudmila on the phone. She reassured us in every possible way and in the end agreed to return the monetary difference between the cost of the apartment and the cost of the studio. On that they parted, of course, everyone has slips, but you need to be able to admit your guilt and do it in advance, and not 2 days before the departure of your clients. In principle, the vacation was a success, because on the spot, having paid an additional 40 euros, we still managed to live in the apartments for 7 days out of 14, but the remaining 7 days of living in the studio remembered how good it was for us in the apartments.

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