Date of purchase: 17 march 2015 Written: 02 april 2015
2.0
Travel agency: (Kyiv) Service type: отель, авиаперелёт, оформление визы
We booked a tour, paid 100% in advance, two weeks in advance. As a result, the visa was issued at the last moment, less than 16 hours before check-in for departure. But that's not all. The main hassle began at Zhuliany airport, when all passengers calmly checked in, and about 30 people who took tickets through this travel agency could not register, since the lists were not updated. As a result, 20 minutes before the end of registration, the long-awaited lists arrived, but the flight was delayed for an hour. Who will be responsible for the spent nerves and time?