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- Alene from Alice Travel, Primachengko 3, office 3
Travel agency review (Kyiv)
Alene from Alice Travel, Primachengko 3, office 3
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Author:
Date of purchase: 16 august 2011 Written: 09 october 2011 |
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Travel agency: (Kyiv) Service type: отель, оформление визы, оформление загранпаспорта |
Alena, so that you are not "brain eaten":
1. Make an effort to send the client at the time for which he bought a ticket from you. We were unable to travel to Bulgaria several times, because you answered that the embassy does not issue a visa. (You should have seen the smirk of the hotel administrator at our explanation).
Because of this, we left a week later.
2. Keep your promises, or don't make promises you don't intend to keep.
This applies to the distance to the sea and breakfast.
3. Be especially careful with families with children, especially children with disabilities. If you have a deficiency of conscience and you settle a disabled person a kilometer from the sea, then make up for this with an excess of mind. Just keep your obligations and promises carefully.
4. If you find it difficult to understand, then just remember:
people do not like it when their money is appropriated, and are not going to give it back (the difference for breakfast).
They want their money back and are not going to pay you anything extra.
If you follow these simple recommendations, then your low professional level will increase significantly. Your brains will be left alone, your customers will not have nervous breakdowns and they will thank you. And you will be able to look like quite a worthy representative of the travel agency.
