Author:
Date of purchase: 01 july 2014 Written: 18 july 2014 |
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Travel agency: Юпитер-Тур (Kharkiv) Service type: пакетный тур |
I did not like the attitude of the consultant. I booked a ticket with a departure date in 3 weeks.
The director of the tour form refused to answer my questions and calls about the tour, departure, hotel, situation in the country, citing personal problems. The question arises why the client, for his, to put it mildly, a lot of money, should remain in the dark and cannot find out the information he needs? And with problems you need to stay at home, and not work with people. I would like to remind the impolite director of an unsuccessful tour company THE CUSTOMER IS ALWAYS RIGHT. The client needs to smile, not cry into the vest. I have lost the desire to contact this office and I do not advise everyone to deal with Jupiter-Tour.