Travel agency review Этнотур (Kyiv)

Disrespectful and disrespectful to their tourists

Author:
Date of purchase: 06 june 2014
Written: 16 june 2014
3.0
Travel agency: Этнотур (Kyiv)
Service type: экскурсионный тур

My wife and I were on a tour of the Magic of Transcarpathia to Trinity. I liked the program of the tour, accommodation, but negative memories remained about the rest.

Firstly, the bus was without air conditioning, and this was when it was +33 degrees outside. After the excursions, get on the bus, in which the temperature reached +45 - this is the "highest buzz", and so all three days of our excursions. Put the leadership of this company on this bus and ride with us. Where, at what dump did the company pick up this bus? The contract stipulates a comfortable Euroclass bus, in Europe they would not even let it out over the fence without air conditioning. Here is such a "cool comfortable" bus we got for our far from small ones (1470 UAH). By the way, the ventilation also did not work, only hatches on the roof saved a little, but this was only while driving. The firm is zhlobskaya, saves and deceives its customers.

Secondly, the head of the group Elena is nothing. Irresponsible, indifferent, shifted her duties to tourists, saying that tourists should decide all issues with drivers themselves. My wife and I believe that she should not be the leader of tour groups, as she does not want to fulfill her duties.




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