Travel agency review Элви-тур (Kharkiv)

A total nightmare

Author:
Date of purchase: 04 june 2018
Written: 18 july 2018
1.0
Travel agency: Элви-тур (Kharkiv)
Service type: пакетный тур

In June, this travel agency sent 44 children and 15 adults to the Olympus Gathers Talents 2018 festival in the village. Neo Mudanya. The trip is sheer stress: the bus that carried the children broke down and stood in Bulgaria for about 7 hours, in the middle of the night the children were brought to the Thessaloniki region, but the hotel declared for settlement was not waiting for them - the children were settled in parts (in a villa, in two hotels and a hostel) , 4 days passed tolerably (in order to collect the children, leaders and parents spent a lot of time), on June 25 the children moved out, got on the bus - it did not start and changed the batteries for two hours. Further more: we arrived at another hotel for accommodation - the hotel is being renovated and has not received tourists for a year now. Everyone is in shock: where to live and what to do next. Appeals to the police, the Ukrainian consulate in Thessaloniki (the consul said that it was expensive for him to communicate in roaming and hung up), to the tour operator "Gal-cruise" and the representative of "Elvi Tour" did not lead to a positive result for 9 hours. Children lay on the beach, under the bus, hungry and without a roof over their heads. Then a tour of hotels began, where they were not expected. By 2 o'clock in the morning the children were pushed, there is no other way to tell whom where and even into the basement for the staff.

The competition began and it was the next stage of testing. The competition fee was not paid, the diplomas were not signed or sealed, i.е. empty. The final chord - the road home was not paid. Parents and leaders simply revolted.

All of the above happened through the fault of the representatives of Elvy Tour and Gal Cruise, who did not provide supporting documents, vouchers for accommodation in hotels, checks for paid services. They were only fed with empty promises that the documents would be given in Ivano-Frankivsk, then in Thessaloniki

Do not contact these scammers and do not let your children go into the unknown




Comments (0) leave a comment




Other travel agency reviews