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Date of purchase: 21 august 2012 Written: 19 september 2012 |
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Travel agency: Шоколад (Kyiv) Service type: экскурсионный тур |
From 08/21/2012 to 08/26/2012 we were on the tour "Golden Ring of Russia", which was organized by the travel company "Chocolate".
We have no complaints about hotels, lunches and transport, but the low level of organization of the tour greatly upset us. So, the phone number of the company representative for calls within Russia is indicated in the information sheet incorrectly, it was impossible to get through on the specified phone number. One of the drivers was assigned as a guide, who, as it turned out, had no experience in accompanying tourists on this tour.
An excursion to the Cathedral of Christ the Savior and the Novodevichy Convent was additionally organized for 500.00 rubles, when visiting these attractions is free. However, there was no tour guide. The guide himself didn't say anything either. Moreover, I drove past the main entrance to the monastery, dropped off the group more than 1 km away. As a result, we lost time and were unable to see the memorial complex of the monastery.
As indicated in the information sheet of the travel agency, an examination of the exterior of the Cathedral of Christ the Savior and the Novodevichy Convent is included in the planned excursion program "Golden-domed Moscow" and is included in the tour price.
In the city of Sergiev Posad, due to the poor organization of excursion services, half of the tourists could not properly get acquainted with the shrines of the Trinity-Sergius Lavra.
And the persistently offered excursion to Shurovo Gorodishche is not interesting, while in Suzdal there are many different beautiful objects of antiquity and it was possible to additionally organize a visit to any of the exhibitions, even order lunch in a cafe, because we were already, as they say, on the way home.
It is a pity that due to the poor organization of the tour, the sweet, tempting offers from "Chocolate" did not decorate, but spoiled our impression of the "Golden Ring".