Date of purchase: 23 july 2014 Written: 25 july 2014
1.0
Travel agency: Шалені Канікули (Kyiv) Service type: пакетный тур
The company sold us a ticket to Turkey. Upon arrival, they settled in another hotel, saying that this was a gift. We don't want this kind of gift for anyone! Hotel, sorry for the expression, SHIT!!!
3 days have passed, the manager Arina wrote only an official statement to the tour operator TUI! And that's it! I called TUI. I can not understand where such indifference to their customers comes from !!!! I understand that the tour operator is to blame, but it’s worth at least a little bit of interest in the problems of your client !!!!
