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- They cheat and put you in another hotel
Travel agency review Харьковкурорт-сервис (Kharkiv)
They cheat and put you in another hotel
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Author:
Date of purchase: 07 june 2014 Written: 19 june 2014 |
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Travel agency: Харьковкурорт-сервис (Kharkiv) Service type: отель, авиаперелёт |
We bought a tour for 4 adults and 1 child to Montenegro, Budva. The voucher said Villa Franeta Cat.A. We found the description and realized that this is a decent hotel with a good location.
As a result, we were brought to the outskirts of Budva and settled in Damyan's hotel and were assured for a long time that we were wrong. It is clear that the level of service was lower than promised.
The agent who sold excursions to the child was especially distinguished, although later it turned out that they did not take money from children.
The director of the travel agency answered our indignant letter and assured us that this was a new hotel and that it just had a slightly different name, but we believed our eyes more.
I highly recommend not to contact this company, so as not to spoil your vacation.
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