Author:
Date of purchase: 07 june 2013 Written: 07 june 2013 |
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Travel agency: Форте-В (Kropyvnytskyi) Service type: другие услуги |
I ran into this company twice, the first time, in the winter of 2013, I wanted to go to the Carpathians - I came to their office in Kirovograd per-K Dekabristov 5, got nasty almost immediately, as I started asking questions, and the so-called "headmistress" herself is rude Victoria (it's just impossible to call such people differently). Of course, I did not go with them, I chose another travel agency.
The second time I had to contact them was in June 2013, although I didn’t really want to, but I had to. First, I contacted them by phone, found out what I was interested in (and this is just a round trip), I talked on the phone with the manager, who is not very aware of what, how, where, I constantly asked the "directress" again, then she she snatched up the phone and said in a rude manner, of course, probably, a person simply doesn’t know how to do it differently, that we don’t give consultations by phone, come to the office. Two days later I came to pay the money for the fare, and it began .....
They said on the phone that the check-out was at 24.00 (especially since I told them the date of my departure) at the office they answered me at that time there was no check-out, only at 06.00, but this time does not suit me, as I had already arranged a meeting with the people where I went. To my argument that you said that there is a check-out at 24.00, I heard a response from the "headmistress" I personally did not tell you anything, that is, what her managers say is so ...... just words. ..Then I was told “I don’t like you and I make a decision who to sell tickets to who doesn’t” and they asked me to leave their office again in a boorish form, with threats if you don’t leave, we will take you out, because they had more a client they were worried about, that he might think badly of them.
In general, I was very disappointed, and I do not advise the residents of the city of Kirovograd to contact the Forte-V company if you do not want to face such rudeness.