Travel agency review Феерия Туроператор (Kyiv)

Attitude towards tourists is unacceptable

Author:
Date of purchase: 05 january 2018
Written: 28 january 2018
3.0
Travel agency: Феерия Туроператор (Kyiv)
Service type: пакетный тур

We were lucky enough to go on the Budapest-Vienna tour. It seems that the tourists came on their own, not from a travel agency. brought to Vienna by a regular transfer and left without the opportunity to purchase excursions. “Look for the “letter I” yourself, ask there. I don’t know Vienna. I won’t tell you anything” - these were the answers to all the questions of tourists. It’s good that we were preparing at home and learned a lot of information. The excursions that were offered in the city center were on other days, those when our stay in Vienna ended. when we arrived in Budapest, I noticed that the linen in the room had not been changed. reported to the reception, transferred to another room. there, too, linen in stains and hair. the third attempt ended with a change of linen in front of us, it was already washed. And those who did not look, slept on the dirty! That is, people change, moving from Budapest to Vienna and back, but there is no linen.




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