Travel agency review Феерия Туроператор (Kyiv)

05/15/2011-05/24/2011. Czech sketches or a failed extravaganza at your own expense.

Author:
Date of purchase: 10 may 2011
Written: 27 may 2011
2.0
Travel agency: Феерия Туроператор (Kyiv)
Service type: экскурсионный тур

We want to share our impressions of a trip to the Czech Republic with the Feeria tour operator. As experienced travelers, we agreed with friends from another city to get enchanting impressions from the Czech Republic, especially since we had already been there with another tour operator and we liked it. Now in order:

- The first vivid impressions began right from the train from Kyiv to Poland ... The tickets provided by the company turned out to be for a Polish-made carriage without electricity and water, or rather, they turned on at a speed of over 60 km / h, which happened quite rarely ... And taking into account the fact that toilets are not equipped with windows, one can only guess what sophistication had to be resorted to in order to use this institution for its intended purpose ...

- About the coupe: the double cramped coupe was additionally equipped with a third shelf, when opening which it was physically impossible to take a sitting position on the bottom shelf, and since travel bags did not fit in a twenty-centimeter space, the passage through the compartment was clogged and it was even problematic to stand ... Yes, in the middle of the compartment there was a staircase of the “a la drabyna” design, which also did not add comfort ... However, the Poles prudently placed a washbasin under the transforming table top, apparently so that if the passengers become ill, they could vomit without leaving the compartment, thank God it cost ... But Surprisingly, the head of the group, Yulia Chernenko, was not traveling with everyone, but in absolutely normal conditions in the next car, and to a reasonable question: why then we are transported like cattle, she answered: “- because Fairy saves YOUR money” (which you can’t say about the price of the tour).

-Vague doubts about the organization of the tour were confirmed at the sight of the comfortable bus promised by Fairy… which turned out to be an 18-seat minibus with one elderly Slovak driver, who drove this vehicle for the first time and along this route, not guided by maps and in the GPS system, which was the car was equipped ... The air conditioner in the car was, but in a strange way it cooled only the driver and the leader of the group sitting next to him, the rest got the choice to suffocate from the heat or “cool” under the drafts of the open hatch. There was not a single crossing, so that “our Schumacher” (as we called him) would not get lost, asking passers-by, drivers and gas stations for directions, which naturally led to a great loss of time and affected the quality of excursions and greatly reduced the amount of free time in all cities. Due to the fact that the driver was alone and did not navigate in an unfamiliar area, and the journeys were long, this affected the driver's condition and nervous driving style, aggravated by repeated emergency braking at a red light of a traffic light ... Many of the passengers seriously feared for their lives.

- It would be surprising if the company, having saved on transport and drivers, would not have saved on hotel rooms in the Czech Republic. The same can be said about the guide in Prague, Dresden and Karlovy Vary. In Kutna Hora there was no excursion at all, no free time. Yulia Chernenko retorted all the remarks: “what do you want, you are an additional group”, while she did not even try to establish contact with the group or explain why, having paid not “additional”, but real euros, we suddenly turned into an “additional” and we are provided such low-quality services, despite the fact that the group gathered complaisant and disciplined, courageously enduring the “extravagance” from “Extravaganza”…

- The ray of light in this tour to master our money were highly professional guides: Larisa in Krumlov and Olga in Krakow, and of course, no operator can spoil all the impressions from the Czech Republic, but today, when every penny is earned with more effort, I would like to wish to his followers to dispose of them reasonably and prudently and not to repeat our "extravaganza".




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