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- not interested in tourists, providing quality service
Travel agency review Фарватер (Kyiv)
not interested in tourists, providing quality service
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Author:
Date of purchase: 01 march 2021 Written: 04 june 2021 |
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Travel agency: Фарватер (Kyiv) Service type: пакетный тур |
Even before the quarantine, they booked a tour to Georgia, but were able to fly in May 2021. You need to call and remind the agent all the time. No information was provided at the initiative of the agent, everything had to be searched for, read, all the updates on quarantine. If the agent's question was asked, you will receive an answer only after a reminder and / or a call to the office. When canceling the return flight, we asked for help in filing a claim - at first the agent said that this is not a charter and there can be no pretension, the reason is to write an appeal, and the last was that we dropped a blank sheet with the name of the head in the cap and that we wrote that we want))) in short, the service 0. everything is long, protracted, sluggish and uninitiated
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