Турфирма Универсал Тревел

TRAVEL AGENCY REVIEWS УНИВЕРСАЛ ТРЕВЕЛ

Celebrated the New Year 2019 in Lviv. The group was accompanied by a retired old man. The guide in Lviv is the same. Both the drivers and the escort did not know the road. We drove around in vain in search of our hotel. New Year's program at the hotel sucks! Disco in a crowded rural school. It was led by a teacher of labor - a pensioner. The travel agency decided to help pensioners at the expense of tourists. →

We have been using the services of Universal Travel for 5 years. They began to travel around Ukraine - the Carpathians, Transcarpathia, Vinnitsa fountains. Later they switched to foreign tours - Turkey, Tunisia. Attentive staff, compliance with the prices stated in the promotional offer and the real ones, budget tours, a large selection. →

Very unprofessional work. Arranged a tour for another 7 Sept. , 2 weeks prior to departure with a departure date of 22 Sept. They convinced that the tour is guaranteed, the only question is the number of tourists and the size of the bus. 18 Sept. comes the cancellation of the tour and offer an alternative tour or a refund. We agree to an alternative. →

About the one-day tour "Deruniv Festival" I will be concise: 1. INFORMATION - send a dermal refill plan to E-MAIL; 2. Efficiency of response: calling the company after the end of the work, automatic notification ahead of the call at the working hour. The next day, about 10-02, I called back a representative of the company and professionally told about the tour, pay, transport. →

My wife and I went on a tour called “Grand Canyon and Trypillia metropolises. Excursion to the Canyon in Buki» 01.07.2017. We left Kyiv at 8:20, and reached the canyon in Buki at 16:35. On this day it was hot, but the air conditioner in the bus did not work, the hatch could barely open + there were two small windows in the back of the bus, it was very hot and stuffy. →

We were on a New Year's tour in Rivne. Lots of blunders. Managers in the company are rude, provide conflicting information, it seems that customers are not valued. Group administrator Sergey does not have organizational skills and communication skills. The travel agency did not take care of organizing a centralized catering, as other tour operators do. →

Was on the tour "New Year's tour in Rivne" a few days ago. The general impression is - never again and nowhere with this sharashkin office. 1. The bus broke down an hour after leaving the tour (December 31). We stood on the Zhytomyr highway for almost 4 hours before the next one arrived in the cold. Nobody even apologized. The guy at the track, selling bath brooms, chopped firewood for us, lit a fire, and so we warmed ourselves for these hours. →

On May 11, 2015 we returned from the tour "Valley of the Draws". . . I really liked the tour itself, and excursions, meals, and overnight stays are all organized, there are no questions. . . . Accompanying Vitalik tried, but he was not a guide, but simply an informant on technical issues. . , I do not know whether it should be so. . It would be more interesting when moving between points to hear about where we are going and what to pay attention to. →

We were on the tour "Across Gogol's Places + Sorochinskaya Fair" - I really liked the organization of the tour, the management - good, thoughtful! Went with this company not the first time and were satisfied with the choice! Interesting and able to keep the attention of sightseers - guides. The driver is young! There are no special comments on the bus. →

The company's services are terrible! Tour operator Universal Travel http://uni-travel.com.ua Tour: Kozelets-Baturin 06/29/2014. Before paying for the tour, they clarified the availability of seats, booked suitable seats, the employees confirmed these seats, after payment they made another clarification about the seats, the company employee said by phone that since they don’t have a bus scheme now, they determined the places tentatively by eye and if suddenly a mistake is made on the spot, the accompanying group will settle everything. →