Турфирма Тур-Отпуск

Lugansk ул.Советская ,77 оф 7 (ТЦ Гум)
(050) 5515913, (0642) 501435, (095) 9399035
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Travel agency rating:
4.3

TRAVEL AGENCY REVIEWS ТУР-ОТПУСК



HORRIBLE SERVICE!!!!!!!!!!!!!!!!!!

traveled  10 years ago
Travel agency assessment:
1.0

WANTED TO GET SCHENGEN VISAS, PAYED 750 (!) EURO FOR THREE (CHILD TWO YEARS) IT WAS AGREED THAT THESE WILL BE VISAS FOR A YEAR. EUROS AND EVERYTHING. !!!!!!!!!!!!!!!!!!!!!!!!!!



FRAUDERS

traveled  10 years ago
Travel agency assessment:
1.0

They took the money, they didn’t submit one of the passports to the embassy (apparently they decided to save a little), as a result, the husband and child were refused, all the money was appropriated by Marianna and Elena In the explanation of the refusal of the visa from the embassy, ​​it is clearly written that the hotel and tickets were not paid.



Great vacation!!!

traveled  11 years ago
Travel agency assessment:
10.0

After reading a review I didn't understand, I decided to write my own! We fly with this company not for the first time, and all our friends and relatives also use their services. Everything is clear, never any problems, the girls constantly recommend only proven hotels. The last time my friend almost flew away on the advice of a tour company (on Sovetskaya) to a hotel, from a cat.



attention 'zero'

traveled  12 years ago
Travel agency assessment:
3.0

I honestly haven’t seen such a service yet. I came to the office after 20 minutes, they listened to my desires where I want to go, they offered 3 hotels and that’s all, then the manager talked on the mobile “personal conversation” for 10 minutes, and after that she again asked what country we were going to ((((((((OF course, the desire to go from this company disappeared !! I ADVISE TO CHANGE MANAGERS, otherwise you will not have customers at all.



THE MOST GREAT HOLIDAY

traveled  12 years ago
Travel agency assessment:
10.0

Good afternoon everyone! I was surprised by the fact that there were so many negative comments about this company and Elena Kurilova directly ... As for myself and my husband, I can say for sure - WE WERE ALL SATISFIED! We went to the Casa del Mare hotel, I consider this hotel one of the most romantic luxury class, especially for a honeymoon and just for those who prefer silence combined with 100% relaxation to discos and noise.



Worse company I have ever met

traveled  12 years ago
Travel agency assessment:
1.0

I turned to this company with a request to pick up a ticket, the manager Lena found us in the UAE, we agreed, but when she saw the "sweet" price, she fidgeted in her chair and said that it was necessary to agree on whether there would be a place or not, after a 3-day agreement, she could not say the exact reason, but she said that we were refused, after which we ourselves asked for Sri Lanka, found an option and went Lena gave a personal phone number and said there would be problems call, flew back with a transfer to Dubai, due to the time zone the plane flew away without us, they started calling this Lena she I didn’t take the trouble, although I saw that the number was not fucking Ukrainian, and then turned off the phone altogether.





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