Travel agency review Сказка (Chernihiv)

Unreliable carrier!

Author:
Date of purchase: 08 august 2012
Written: 01 september 2012
3.0
Travel agency: Сказка (Chernihiv)
Service type: другие услуги

I do not advise. Especially if you are traveling with kids. There is NO guarantee how you will get to the place and especially how you will return! The manager is really "nice" as long as you buy a ticket, and when they came to complain about the fare, the "friendly" tone changed and she replied that they were not responsible for the fare. They do not give any documents on payment for transportation, it is difficult to prove something. It turned out to be a very dangerous road (it was scary for the children), although initially they promised a comfortable bus to the place of rest and back!!! All in all, disrespectful customer service. Truth rested in Ukraine. I don’t know how they send abroad?))) If you still decide to choose this travel agency, be sure to be interested in the carrier and guarantees of safe transportation !!!!




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