Satisfied, but worried...

Our tour to Montenegro, Petrovac took place from 16/07 to 26/07 and was prepared by the tour operator "Siesta", more precisely, a division in Saksaganskogo, Kyiv. Siesta was not the first company we approached. The staff of other companies behaved in a way that gave the impression of absolute disinterest in customers and their money. In addition, as it turned out from the Internet, "Siesta" works directly with local operators who receive at the resort and provide services. Based on the foregoing, we settled on "Siesta". Already by the end result, we can say that the choice is correct. The clear organization of the transfer, wonderful accommodation deserves special praise, including to the tour operator "Pilon" and his managers, two Oksans, who met in Tivat, helped to comfortably get to the place, provided the necessary information throughout the rest. Everything would be so. And the unrest was as follows: "Siesta" issued the documents the day before departure, allegedly this is the custom with the carrier, UIA. It was very unpleasant to be in limbo: the money had already been paid, the checks were on hand, but it is very problematic to prove that in the event of any failure with the transfer of documents, it is not your fault. . . I think "Siesta" needs to review the procedure for exchanging documents in order to maintain the number of loyal customers.

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