Author:
Date of purchase: 04 september 2018 Written: 18 september 2018 |
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Travel agency: Сеть агентств TUI (Kyiv) Service type: экскурсионный тур |
Good afternoon, once respected by me, TUI company! Family vacation in
Alanya, at the Sultan Sipahi hotel and had the imprudence to buy an excursion from
representative, hotel guide Nursultan. He has no complaints, he
all cheerfully and joyfully told. But here is the tour itself in Side,
which took place on 09/04/2018 crossed out all the good impressions from
rest and shook my love for Turkey in general. I want to say that in Turkey
not for the first time, and we treat this country with great respect,
literally saturated with history, the industrious Turkish people,
which has a lot to learn, to the traditions of Islam, which
profess on this earth. With great respect and admiration before
belonged to the Turkish guys - guides who learned at such a good level
languages for communication with foreigners and set them as an example!
The more catastrophic were the impressions of the "excursion". Itself it
the word implies an educational trip, for which we, in fact,
family of three, paid money. But nothing even comes close
received. Personally, I received intellectual mockery and
outright rudeness. But first things first.
1. We had to get up early for this event, and we missed
hotel breakfast. I wrote to Nursultan about this, and he replied that in
lunch boxes will be waiting for us on the bus. and at 21.00 he wrote that we
asked the hotel to cook them. It was already late, but we are people
hardened, they prepared everything for themselves. but an unpleasant aftertaste remained.
2. After 2 hours of gathering other tourists, we were transferred to another
bus, and nodding in the direction of the man who came in, introduced
briefly: historian. He didn’t have a badge, he hung a document, like
driver's license, on which something was difficult
consider. So I never figured out how to deal with it
to a person.
3. "Historian", who does not speak Russian well, about the huge and
layered history of the city of Side told that the Romans lived here, were
not fools, built 2 public toilets, a brothel and 4
fountain. And "side" is translated - pomegranate. AND EVERYTHING!!!!!! He even
Wikipedia did not read before the tour!!!! My outrage was not
limit, but I calmly asked to return our family quietly to
hotel, no noise. However, the "historian" was only silent and clapped
green eyes. He can't do it. To my remark that
if a tourist becomes ill, for example, what will you do? Heat,
change in climate and nutrition, because anything can happen!, there must be
a rapid response scheme, or at least some
response, but only silence was the answer. The whole trip was just
to forced purchases of low quality Turkish consumer goods.
4. At the planned dinner, our family also did not have enough space and
again this creature could not solve the issue in any way, thanks to the Russians
guys who moved and we were able to fit. It so happened that
I devoted several years of my life to the study of Islam, and
Naturally, on the way to the mosque, I expected a story and quotations from the Koran, oh
his great followers, about the Prophet, about Al-Ghazali, about Rumi, who lived in
Konya. How could you keep silent about all this! This is for me, Slavs,
an insult, but for a Muslim, I think - a crime. But
complete silence! NOTHING AT ALL! What can be called on this trip
5. Under great strain, this "historian" still called us a taxi
(a huge problem in a tourist town!!!!) which we were waiting for
over half an hour! and on my fair offer to pay it,
again blinked his eyes and babbled that it was better to go on with everyone else. But
we paid for an excursion, an educational trip, there was none at all, we
in general, the full cost of this bullying was necessary
return. Completely wasted day, damaged nerves,
utter disappointment! I told you in all honesty that I would.
TUI anti-advertising wherever I can. I work with people, so there is no labor
will make sure that NO ONE EVER takes guided tours from TUI. About such
I also said my intentions, but for a person it didn’t matter at all
no value. Probably concepts like Honor and Honesty forever
buried under the rustle of small bills kickbacks from cheap shops.
Terribly ashamed in front of my child, the Great Turkish History for
such "historians" who only cause a desire to never again
contact neither the guides nor the company TUI!