Travel agency review Сеть агентств TUI (Kyiv)

not a tour, but a money scam!!! DO NOT BUY !!!!

Author:
Date of purchase: 04 september 2018
Written: 18 september 2018
2.0
Travel agency: Сеть агентств TUI (Kyiv)
Service type: экскурсионный тур

Good afternoon, once respected by me, TUI company! Family vacation in

Alanya, at the Sultan Sipahi hotel and had the imprudence to buy an excursion from

representative, hotel guide Nursultan. He has no complaints, he

all cheerfully and joyfully told. But here is the tour itself in Side,

which took place on 09/04/2018 crossed out all the good impressions from

rest and shook my love for Turkey in general. I want to say that in Turkey

not for the first time, and we treat this country with great respect,

literally saturated with history, the industrious Turkish people,

which has a lot to learn, to the traditions of Islam, which

profess on this earth. With great respect and admiration before

belonged to the Turkish guys - guides who learned at such a good level

languages ​​for communication with foreigners and set them as an example!

The more catastrophic were the impressions of the "excursion". Itself it

the word implies an educational trip, for which we, in fact,

family of three, paid money. But nothing even comes close

received. Personally, I received intellectual mockery and

outright rudeness. But first things first.

1. We had to get up early for this event, and we missed

hotel breakfast. I wrote to Nursultan about this, and he replied that in

lunch boxes will be waiting for us on the bus. and at 21.00 he wrote that we

asked the hotel to cook them. It was already late, but we are people

hardened, they prepared everything for themselves. but an unpleasant aftertaste remained.

2. After 2 hours of gathering other tourists, we were transferred to another

bus, and nodding in the direction of the man who came in, introduced

briefly: historian. He didn’t have a badge, he hung a document, like

driver's license, on which something was difficult

consider. So I never figured out how to deal with it

to a person.

3. "Historian", who does not speak Russian well, about the huge and

layered history of the city of Side told that the Romans lived here, were

not fools, built 2 public toilets, a brothel and 4

fountain. And "side" is translated - pomegranate. AND EVERYTHING!!!!!! He even

Wikipedia did not read before the tour!!!! My outrage was not

limit, but I calmly asked to return our family quietly to

hotel, no noise. However, the "historian" was only silent and clapped

green eyes. He can't do it. To my remark that

if a tourist becomes ill, for example, what will you do? Heat,

change in climate and nutrition, because anything can happen!, there must be

a rapid response scheme, or at least some

response, but only silence was the answer. The whole trip was just

to forced purchases of low quality Turkish consumer goods.

4. At the planned dinner, our family also did not have enough space and

again this creature could not solve the issue in any way, thanks to the Russians

guys who moved and we were able to fit. It so happened that

I devoted several years of my life to the study of Islam, and

Naturally, on the way to the mosque, I expected a story and quotations from the Koran, oh

his great followers, about the Prophet, about Al-Ghazali, about Rumi, who lived in

Konya. How could you keep silent about all this! This is for me, Slavs,

an insult, but for a Muslim, I think - a crime. But

complete silence! NOTHING AT ALL! What can be called on this trip

5. Under great strain, this "historian" still called us a taxi

(a huge problem in a tourist town!!!!) which we were waiting for

over half an hour! and on my fair offer to pay it,

again blinked his eyes and babbled that it was better to go on with everyone else. But

we paid for an excursion, an educational trip, there was none at all, we

in general, the full cost of this bullying was necessary

return. Completely wasted day, damaged nerves,

utter disappointment! I told you in all honesty that I would.

TUI anti-advertising wherever I can. I work with people, so there is no labor

will make sure that NO ONE EVER takes guided tours from TUI. About such

I also said my intentions, but for a person it didn’t matter at all

no value. Probably concepts like Honor and Honesty forever

buried under the rustle of small bills kickbacks from cheap shops.

Terribly ashamed in front of my child, the Great Turkish History for

such "historians" who only cause a desire to never again

contact neither the guides nor the company TUI!




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