Travel agency review Сеть агентств TUI (Kyiv)

TUI abandons its tourists in an emergency

Author:
Date of purchase: 20 june 2014
Written: 06 august 2014
2.0
Travel agency: Сеть агентств TUI (Kyiv)
Service type: пакетный тур

Rested in Turkey in Marmaris hotel 5 stars Ideal Prime Beach

In words, TUI does everything to make the tourist comfortable, but this is not true, since they are polite only when they sell a trip and when they check into a hotel. During the stay at the hotel, the representative of the tour company could not even resolve the issue with the room. At the end of the holiday, we were taken to the airport and left there not to control whether there was our flight. Our plane was not there and we turned to a representative of the TUI travel agency, to which we received an answer that this was not in their competence ..




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