TUI - 'so-so, never mind'

The essence of the problem: sadly, there is no organization of recreation =(

In anticipation of a vacation, we bought a ticket to Croatia for two. I have no complaints about service in Kyiv, the operator told everything, showed everything, called privately and was generally great.

I have absolutely no complaints about the hotel. Grand Hotel Orebic feeds deliciously, entertains well and generally loves its visitors dearly. The two-hour transfer from Dubrovnik to the hotel was rather tiring, but it was rather a pleasant wait.

And now ATTENTION, a serious claim in an indignant tone! What is a hotel guide? Why does he barely know Russian? Okay, that's half the trouble .. Why doesn't TUI have its own tour package? Why doesn't TUI provide transfer during the holidays other than airport-hotel-airport? Why does TUI frankly not give a damn about what happened to the tourists after they paid a certain amount and flew away to rest?

The end result: the guide was seen once, we went on all excursions on our own ..

Only in Kyiv we received a kind letter from TUI "With arrival" by e-mail. Just the pinnacle of concern.

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