TERRIBLE

1. They postponed the flight and did not warn. We had a flight from the 18th to the 19th at 00.05, our whole day. But on the 10th, the flight was rescheduled for 17.05, they didn’t tell us, I saw this time already on the 16th when I received the documents. Although in a week (as I know) it was possible to change the dates and time of departure, so they didn’t tell us on purpose. When asked why they didn’t warn, the answer came: “I have a lot of people like you, they all endure it.” How much I flew from Azur from the anex was never tolerated, but then I decided from TUI to MAU and these are the charms, so we also flew out at 18.25.

2. A trip on a yacht with a representative of the TUI. Each guide says: "do not take excursions on the street, only with us with insurance and in accordance with all the rules," and now I say "do not take excursions from the TUI guide." Our Ahmed suggested two excursions on the yacht. One with a white island (a complete divorce, they call the Egyptian Maldives, but in fact a small island, very narrow, you can swim to it, so you can’t take the phone if there is no case, there are a lot of people on a small piece of land, head on head) and without. We wanted without, since I already know about these "Egyptian Maldives". He said that Ras Mohammed (reserve) is closed due to shark attacks 5 months ago, there will be other bays. It didn't matter to us, the main thing was diving. The day of the excursion comes, and in the evening we don’t know what to take with us or when there will be a bus (in short, nothing), we write to Ahmed ourselves and try to find out the situation. Although they usually send a letter one day before with full information. Due to the fact that the rest did not ask the guide, they had to return to the rooms for documents and sit on the yacht without towels (they thought they were given out there). Many were promised that there would be up to 20 people on the yacht due to covid and plus many have small children (they wanted less pandemonium). As a result, there were 38 of us and some were sitting right under the sun, as there were not enough places. Attempts to deal with the guide did not lead to anything. At the same time, the guys from our hotel went on a trip to the white island, there were 10 of them on the yacht (including the guide) and there their escort told that those who sell excursions on the street put a lot of people on the yacht when they have a law this is forbidden, if the yacht is designed for 40 people, then it should be 20. In general, one half of the representatives of the travel agency are acting, the other is not. By the way, as a result, we went on the same program as them, there was a white island and we swam precisely in Ras Mohammed, why there were these fairy tales about the closure - it is not clear, we would have gone anyway.

NOW THE MOST TERRIBLE. I have been diving since I was 8 years old and this has never happened before. The first stop, we stand in line for the dive (a lot of people, everyone is fast, they shout at everyone to get dressed faster), we come up, they forget to put weights on me (I say, but they look at me like a leper, I think I really got so fat that the weights are no longer needed), we begin to sink under the water and I feel that the water enters my mouth, I press the button to lower it, and after a while it is recruited again. I think to take a sharp breath so that the water comes out. I take a breath and exhale sharply. The mouthpiece stays in the mouth and the SCUBA HOSE FALLS OFF. Fortunately, I don’t have these weights and I have fins, I can swim, I rise in two minutes, emerge and hear the phrase from the diver “don’t worry, the problem is not in you.” YES YOU WHAT, I SO KNOW! It’s not possible for the air hose to come out of the exhalation, they just didn’t check the equipment ... I fixed the hose, we try to go under the water again, it can’t immerse me normally, as a result, another diver jumps to us and reports the weights to me. In short, the circus. Fortunately, at the second stop, the dive passed without these incidents. But the bottom line is that I could just choke if I was confused.

3. Our Ahmed didn't even let us write a review. Usually when you go back to the airport, they give out forms where you write reviews, they were not given to us. As the guys who flew with us said, he gave them these questionnaires at the reception and asked them to fill out for the rest, when they refused, he said that he would then fill it out himself.

TUI IS THE MOST HORRIBLE TRAVEL AGENCY.

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