Outraged! Unreliable company! Tough policy and irresponsibility!

More than 100 people, most of them with small children in their arms, had to spend half a day at the airport in Bulgaria. Where there is no cafe and the opportunity to feed these children, only a stall with sandwiches. Then they took me to a terrible hotel at 10.00 in the evening and at 4.00 in the morning they took them out without providing food, but only with dry rations, which cannot be given to children, except for a banana. It is already at 4.00, and so the children were hungry and did not feed at the hotel. At the same time, a special cenism is that they took us out of the hotel where we rested early so as not to pay for half a day all-inclusive and the kids went to the airport already hungry, they kept us there until the night precisely in order to save money on the hotel and food for people. And ALL this time they knew that there was no flight! There is confirmation that the operator knew. Terrible, cynical company policy of saving! It's not the Bravo company that canceled the flight, everything happens, the point is how the Tui company took advantage of this for its own savings purposes! No apologies, no compensation! And this is for the huge money that we paid them! We are grateful to some of the company's managers who had to take the rap for the negligence of the leadership in Bulgaria, answer to mothers and pregnant women, and try to persuade the management to do at least something! Terribly disappointed with the managers in Kyiv!

Comments (0) leave a comment

0 comments

Show other comments …