Fraud with prices

For several days we tracked the price of a tour to the Voxx Marmaris Beach Resort5 * hotel, the price decreased as a result of the depreciation. Departure planned 11.07, the tour was going to redeem 09.07. The price on the site for 7 nights was 26680 UAH for a regular standard room, the price when booking increased by 13280 UAH + (this is 39960 UAH), while the price on the site did not change 26680 UAH. When asked what is the reason and how to redeem the tour for 26680 UAH, the tour operator shrugged when the girl from the agency called in the evening and said that the price was confirmed 26680 UAH, but what is the reason - for the first time in practice, no one knows anything. When asked if the price will be lower, the answer is: no, it won’t be, the price of the site hasn’t been updated yet and it will really be 39960 - you have to take it. We transfer the entire amount of 26680 UAH, and here it is: morning - the price for our room is 23481 UAH, when booking the price is the same. When asked to influence the situation (and we didn’t demand money back), just exchange a room with access to the pool, which today costs like yesterday’s our standard, no one can do anything. Thanks to the tour operator TUI for spoiling the start of the holiday. Our application No. 3844880 dated 09/07/19.

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