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- Low organization!
Travel agency review Сеть агентств TUI (Kyiv)
Low organization!
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Author:
Date of purchase: 19 june 2021 Written: 16 july 2021 |
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Travel agency: Сеть агентств TUI (Kyiv) Service type: пакетный тур |
flew a package tour from TUI.
First time from TUI
As a result, the flight was postponed for 7 hours, without warning in time.
Departure from Zaporozhye, I'm from the Dnieper. As a result, I spent 7 hours at the airport.
Upon arrival, they settled in a completely different hotel, of a lower level, in contrast to the booked one.
A complaint was made that was not answered at all.
They didn't even apologize for the inconvenience caused. They just ignored everything that happened.
Service and work of the tour operator is very low
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