Travel agency review Сеть агентств TUI (Kyiv)

Flawless!

Author:
Date of purchase: 29 may 2012
Written: 02 august 2012
9.0
Travel agency: Сеть агентств TUI (Kyiv)
Service type: пакетный тур

The company organized a great vacation for us. Firstly, the manager Victoria Silkovskaya worked very well with us. Two days before departure, there was a terrorist attack in Burgas, and Victoria informed us everything in a timely manner, figured out how we would fly, whether they would send us to Varna. Called five times a day to clarify this or that information. Even the news did not report anything, and we already knew that Burgas Airport was working. In addition, they provided all the necessary documents, made a lot of photocopies in case of loss of documents, even told where to go in Boryspil itself and what our air carrier's baggage requirements are ... and other important little things.

The resort was great too. Friendly guides provided all the information we needed, additional excursions both in content and in organization were excellent. True, sometimes there was a desire to split in two in order to be in time everywhere))

And on the way back, everything was fine - a good bus that arrived at our hotel in advance, the guide told all the nuances regarding the procedures at the airport and did not leave our group a single step to resolve any problems if they suddenly appeared.

And in terms of money, it is not more expensive than the offers of other companies, in comparison with some - even cheaper with the same set of services. In addition, we used the "Early Booking" offer - we booked a tour for the second half of July before May 31, which also allowed us to save a little.

Thanks to the company for the excellent work! I heartily recommend to everyone.




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