Travel agency review Сеть агентств TUI (Kyiv)

Disregard for tourists without respect for any rights!!!

Author:
Date of purchase: 26 august 2019
Written: 14 october 2019
1.0
Travel agency: Сеть агентств TUI (Kyiv)
Service type: пакетный тур

We booked a tour 4 months in advance, upon arrival at the airport we did not find ourselves in the lists, after which we were informed that we had changed the hotel !!! As it turned out, the one that is 2 times cheaper than ours! The transfer driver did not know the road and no language other than Turkish, there was no guide at all! They offered to send home only at their own expense! After the fighting, which lasted a day, we settled in our hotel and one of the 5 days of rest was irretrievably spent! We met people who found themselves in the same situation and they generally failed to defend their rights and they were settled in terrible hotels at half the cost! Everything is very short! Just wipe your feet!!!




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