Author:
Date of purchase: 16 august 2014 Written: 09 september 2014 |
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Travel agency: Сеть агентств TUI (Kyiv) Service type: пакетный тур, оформление визы |
We have been traveling for a long time and actively, but through TUI for the first and last time. We encountered such a frank, brutal "divorce" and boorish attitude towards customers for the first time. We were foolish to buy from this tour operator last-minute Bingo 4 * tours to Turkey, Alanya, the Adelina hotel. We got a ruined vacation and lost nerves for our money. Only a non-professional from tourism or an outright scammer who does not care about his reputation can offer his clients a hotel of the Adeline level under the guise of a 4 * hotel. Separately, I would like to mention the employees of this office "Horns and Hooves". , for a tour operator this is a normal practice, and the client himself is to blame - he is too gullible, you should not believe what is written.
The apotheosis of cynicism - please, we will change your hotel to a decent one, BUT - with a surcharge of 500 USD. This is 3 days before the end of the tour!!! Such jokers ... Rob the visnovki, pano.