Travel agency review Сеть агентств TUI (Kyiv)

Disgusting tour guide Muhammad from TUI tour operator at Sharm Grand Plaza Hotel

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Date of purchase: 01 february 2022
Written: 09 february 2022
5.0
Travel agency: Сеть агентств TUI (Kyiv)
Service type: пакетный тур

I want to start with the bad things that happened to us on the first day! On the first day, the guide Mohammed from the TUI tour operator made an appointment for us, we came with the whole family (I, my wife and daughter 5 years old) He offered excursions for 15 minutes, we choose Safari. He says - Take more excursions! But we were not interested in the rest and we refused. To which he began to raise his voice and grabbed the questionnaire from his hands, crumpled it and said - I spent so much time on you, get out of here and don’t contact me again !!! We were just shocked by this attitude!! Then, after talking with vacationers, it turned out that he behaves like this with everyone! And complained about it more than once! Such people should not meet guests and spoil the mood. We bought the tickets online, through the travelata company, in this regard, I liked everything, the guys sent the documents to the post office on time and explained everything.




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